Lion Publishing Services - Online Marketing Advice For Beginners
Introduction - In simple terms, Internet Marketing or Online marketing, describe a set of business strategies and marketing techniques that are employed to represent a company's overall online marketing objectives. It describes the practical methods of analysing the market, performance testing and promotion to ultimately sell products and services using the Internet. The first step is to research and analyse your target market to be in a position to make decision regarding online objectives and tactics....
Market Research and Analysis - the first stage in any form
of online marketing is to find out as much as possible about what your
prospective customers want. By reviewing market research information, reviewing
competitors web sites, industry surveys, obtaining online feedback, obtain
company reports, research search engine usage and so on; a qualified business
strategy can be formulated. Without collection of unknown information to
discover and learn from, creation of business strategy is nothing more than
guess work. The main areas of information to qualify and quantify are; target
market size, industry conversion rates, website traffic, distribution channels,
purchase behaviour, sales copy testing, price elasticity, regulatory and legal
restrictions and company product testing. By far the best form of market
research and analysis is primary feedback from prospective customers (as
opposed to general secondary research from 3rd party industry surveys); these
secondary surveys results are usually out of date and data collection, analysis
and conclusions questionable. Practical ways to get customer feedback when
testing new product ideas could be asking for feedback via Online Feedback
Surveys, Free Prize Draws, Free Product Samples, Special Offers on the Confirmation
Pages of Contact Forms, Newsletters, Contentious Forums, Competitions and
Quizzes.
Setting Goals and Targets - if you don't know where you are
going, how do you know when you have got there? Without previous experience or
good quality market research, it is extremely difficult to quantify and
forecast how much you will to sell in the future, by when and at what profit
margin. However, use your market research to put numbers against the elements
you can quantify. Look at the realistic boundaries for your online marketing
projections... if your competitive analysis shows the average product value,
market size and search traffic volume, you could make some realistic sales
assumptions if a top engine ranking were to be achieved. Similarly, if you knew
of the average number of sales per affiliate (see below) could send you, you
could plan the number of affiliates you need to recruit and how quickly you
need to recruit them. If you want buy into a market quickly via online pay per
click advertising you can test return on investment very quickly. By test
spending on pay per click in search terms using various sales copy, it is easy
to begin to develop some useful metrics to project future sales volumes and
profits. Download the company reports of the top three competitors in your
target market to check sales revenues... then apply some common sense to the
situation... If your top three competitors only turnover X per year it would
indicate a certain ceiling in that particular market. Most importantly, understand
your predicted conversion rates and average product margin associated with your
product or service. Without those two numbers it is difficult create a
spreadsheet business model to forecast sales and profit targets.
Choosing The Right Business Model - now that you have
created a quantifiable set of objectives, the next step is to decide how this
is going to be achieved online. In most situations websites can be categorised
as using one or a combination of the following business models...
- Dominating 'Natural Organic' Rankings - Getting to the top
of a search engine is every company's number one priority when we talk about
organic rankings. 80% of surfers only bother to visit the first three results
related to any given search term; and in most queries you are provided with
millions of search results and hundreds or even thousands of competitor
websites to choose from. Once top rankings have been achieved across a range of
highly relevant search terms, the ability to make money scales to a point at which
the market demand for at search term is reached. So how long does it take to
get to the top of a search engine? There is no quick way to get to the top of
search engine. There is no quick way to get the to the search engine. Yes that
is right, we have repeated ourselves. Do not believe any of so called to search
engine optimization company that claims they can provide you with a new secret
method to get your site there in weeks or even months. Everybody seems to be an
'expert' and a little information is sometimes dangerous as you can just as
easily get your website banned from a search engine, as listed. Speak to people
who have achieved results as opposed to other people who want to risk your
money. It is true that the ability to dominate rankings varies according to a
range of factors; we will expand on how top rankings are achieved and what
these factors are in our section on search engine optimization. SEO covers a
whole range of inter-related areas that include professional website design,
affiliate marketing, pay per click advertising, email marketing, user
interactivity, social networking, blog marketing, viral marketing, and
conventional forms of advertising. Essentially, factors include the market
competitiveness of any given search term, site content relevancy, website age,
link buildings effectiveness, to name but a few.
- Selling Using an Affiliate Channel - by sharing the
profits of a sale with other websites it is possible for webmasters to generate
higher sales volumes . By devising an attractive affiliate scheme and promoting
and implementing that scheme in a professional manner, it is possible to
generate thousands of website visitors using an affiliate of channel online.
Affiliate marketing is a very well established method of selling online.
Thousands of affiliates schemes already exist from multinational brand names to
locally based niche online shops - all designed to motivate entrepreneurs,
portals, etc, to promote their products and services. The main advantage of
affiliate marketing is high sales volume with nominal sales effort. The main
disadvantage is much lower margins as affiliates need paying commission to
remain motivated. This business model relies on a sensible amount of available
margin to be divided between the website owner and its affiliate on each sale.
In addition, critical to success is patience/ time to recruit the desired
number of motivated affiliates. Also, a thorough understanding of online
affiliate tracking software and services to ensure affiliates are paid on time,
sales are allocated fairly and automated new affiliate recruitment can be
initiated. Ask yourself basic questions... if it takes 6 months to recruit 100
affiliates who generate 200 sales equivalent to £100,000 profit in that time,
could you have generated more than 200 sales in that time (and at what profit)
if you had concentrated on direct selling only. Please visit our section on
affiliate marketing to find out more.
- Advertising Driven Sales - Using this business model,
webmasters drive visitor traffic to the web site by on spending advertising
alone. By raising website brand awareness either through conventional means
such as newspapers radio or online, visitors can be enticed to visit the
website and buy something. This simple model relies on deep pockets and a
thorough understanding of margin, product break even point and good old
fashioned marketing skills. For instance, the sales copy must be compelling and
have unique selling points related to target buyers needs. To find out read our
section on online advertising. The Global market for online advertising
(predominately pay per click advertising) now stands at a staggering $40
billion per year and expected to double to $80 billion dollars per year over
the next 10 years. For webmasters, the various methods of advertising
potentially available means instant website visibility and access to thousands
of prospects almost instantly. The key questions a new webmaster should ask are
how much I spend on advertising?; How and where should I best my budget? and
How do I calculate the return on investment of any advertising spend. Unlike
hugely expensive TV advertising (which is normally used to raise brand
awareness), online advertising can provide a level playing field for nimble
flexible webmasters, with smaller budgets to compete in niche sectors.
Types of Websites - the type of business model preferred
somewhat dictates the type of website that is build to achieve your profit
objectives. The main types of web sites are as follows...
- Brochure Only Sites - the purpose of a Brochure only
website is to promote and organisations image. This is the most common form of
website and is usually static nature in that it doesn't actually do anything
(other than provide marketing information). Most small businesses prefer this
type website, as most customers expect some information about the company. When
a prospective customer uses a search engine to find the telephone number of a
local tradesmen, having well presented and professional looking Brochure
website is a given in today's paste it to market place. Brochure only sites
also include information regarding products and services, history and
background, employees, how to find the business. Designing a brochure only
website is possible for the complete novice using basic software becomes of
most personal computers.
- Portals - Portals of a single point of contact for a web
user interested in particular information. They usually do not own the products
and services but instead provide added value services around those products
(either in order to resell these products, or offer passive advertising to
their site visitors). Good examples of portals of our Property Advertising
websites such as Rightmove.com or Realtor.com. These sites charge property
agents to advertise their properties for sale or to let on this site and
provide an integrated, clear and unified searching mechanism what to help users
find property or accommodation quickly and easily. Some smaller portals do not
charge advertisers (or cannot justify the charge) and so choose to simply write
their own content. Critical to the success of website portals is the level of
unique textual content, compelling technical opinions and interesting
information. The ability to collate fragmented and difficult to obtain
information, from a range of sources - all presented on easy to navigate
website is particularly compelling. For instance, a directory of fine antique
dealers and interesting articles on antique restoration provides a niche single
point of contact for a range of different types of users.... dealers,
restorers, shop owners, collectors what and homeowners may all have an interest
in this type of niche portal. The portals provide a great way of sharing
information and typically use forums or discussion groups to allow people to
post relevant articles, questions and answers. Engines love portals because the
content of the website focus on a particular topic. This means algorithm (a
formula utilized by a search engines to determine the ranking of web pages), is
ranking the site in terms of the content of for all of the pages, delivers
highly relevant search results to its user base.
- E-commerce Shopping for Consumers - the main goal of an
e-commerce website is to sell products and services (whether physical or online
service such as a subscription or membership). Users expect to be sold to with
the promise of special offers and quality of friends. They expect to be able to
enter their credit card quickly in encrypted shopping basket check out page. To
build an ecommerce online shop requires knowledge of local banking laws and
usually require companies to authenticate their credentials before being given
her approval to trade online. Amazon.com was the first example of global
e-commerce success providing users what they want quickly and cheaply, with a
clear delivery process and customer service policies. The critical success
factors for e-commerce websites varies depending upon the local geographic
market and general competitiveness of the product of or service. Users of
expect a clear sales offers, cheaper deals and a high street, brand names, a
clear delivery and refund a policy and someone to talk to on the telephone.
There are many online vertical directories concentrating on specific consumer
products. In addition, search engine applications such as 'Froogal' provide a
new and huge channel to market that the traditional high street shopping could
not possibly reach.
- Community Networks - a community network is a consortium
of users and web sites all sharing ideas and information. There are brought
together by a common interest in a particular topic. Leading examples of online
community social networks are Youtube, Myspace, Facebook, Friends Reunited and
so on. There are thousands of other example in niche areas where uses are
coming together to have fun, share ideas, or make money. They are usually
highly interactive with messaging passing between users and may include blog
functionality, forums and discussion groups, PC file sharing,
videoconferencing, instant messaging, chat rooms, secure e-mail and led to
communicate using mobile technology such as PDA's or mobile phones. These
networks are great places to ask questions to like minded people or companies.
It is probable someone has the answer or is experience the same problem as you
have. If you're planning to create a community network, critical to success
will be the level of niche content and information regarding contentious and
complicated issues that every interest of great many people.
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